For a second consecutive year, we have achieved remarkable sales growth during 2018/19 with an increase of 33.4% against the 2017/18 financial year. Language Insight’s 10th anniversary is also coming up in 2019, so this comes just in time for our birthday celebrations. Achieving success As a company, we have achieved this success through dedication, hard work and a concentrated team effort to continue delivering the highest quality of service in partnership with our clients; time after time. Whilst we continue to attract and win new clients, our focus of retaining clients and delivering unbeatable quality and performance is demonstrated with less than 0.05% client loss. We attribute the reasons for our growth to our core values; honesty, ownership, diversity, empathy and collaboration, as these factor into both our internal culture and extends to how we build our client relationships. We pride ourselves on the integrity of business ethics, fair pricing, responsive communication and also a significant in-house ability for quality assurance delivered by our project management teams, whilst working across multiple time zones to provide service during regional working hours. Market Research Translation High growth services include Market Research translation where our teams have excelled and are known as ‘the’ industry experts in online translation, with specialist skills in online, overlay and link-checking. We are the Market Researcher’s preferred partner with the ability to delivery industry expertise, knowledge and advice as part of the entire multimarket research projects service. Our Managing Director, Donna Twose, says ‘Our clients tell us of their frustrations with their current translation provider’s inability to deliver and understand simple market research surveys. We recognise this is a complex service which many providers can’t deliver and we have invested heavily in this area with technology and training to enable us to become trusted experts’. Future plans Our aim is to stand out from the crowd by going the extra mile for our clients through adding value to our client partnerships wherever possible, building on their trusted reputation, expert knowledge, responsive communication and leading project management teams. We plan to reinvest the additional revenue back into the business to grow our in-house linguistic resources, bolster our project management teams and further establish ourselves across the UK and USA by expanding operations out of New York. About Language Insight: Language Insight was founded by Managing Director, Donna Twose, in 2009. The company has undergone significant organic growth over the years to become one of the UK’s most trusted language services partners specialising in transcription, translation and interpreting for a wide range of sectors and industries. It is one of very few Language Service Providers to be globally accredited for both Quality Assurance (ISO 9001) and Information Security (ISO 27001). Find out more at https://languageinsight.com/ Phone Number: 01772 252 333 Email: [email protected] Press Contact: Kristin Hodgkinson Head of Marketing [email protected]
