POLICE SERVICE

We are the UK's leading provider of transcription and translation services to a large number of UK and overseas police forces, including the Royal Military Police.

The daily volumes we receive include MG11s and MG15s to transcribe, with extensive information security requirements, due to sensitive content such as child protection interviews.

If you'd like to know how we can support you with your projects, please fill out our quote form below and a member of the team will be in touch as soon as possible.

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Challenge

  • The nature of the work we undertake means data must be kept confidential and within stringent security conditions, as demanded by law enforcement agencies.
  • We had to rise up to a security challenge going beyond traditional linguistic services.
  • Our staff needed enhanced vetting before undertaking backlogged volumes of audio. The audio in digital and tape formats includes a wide range of accents across highly complex and challenging cases.

Solution

  • We have an extensive network of both in‑house high‑level vetted staff and vetted UK‑based typists who work through our secure web encrypted streaming application.
  • Our bespoke solutions allow for taped audios to be converted to digital format and made accessible to all typists in our UK network.
  • Our typists are selected based on experience with typing strong accents and other criteria.
  • Our staff and typists are security‑vetted to NPPV L2 as standard, with further clearance acquired based on project requirement.
  • Our secure encrypted workflow system enables high levels of security without compromising on timelines or increasing costs. We take security so seriously, we are now ISO 27001 accredited for the information security management systems we have in place.
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Rubix cube

Results

  • We're able to operate fast turnaround, large‑scale typing projects in a secure and timely manner, alleviating significant backlogs and the resulting issues.
  • We're able to maintain a quick turnaround with significant cost savings.
  • Clients can be assured that their transcripts are produced by the typist best suited to understanding the accents in the audio.
  • Our slick security vetting process allows us to speed up delivery times.
  • A secure and practical typing solution with no impact on costs or turnaround.

View some of our other case studies

Translation case study

RAND Corporation

Through our collaboration with RAND Corporation, our complex and specialised translations are used on the EU website.

Police case study

Police Service

We are the UK's leading provider of transcription, transcription and other language services for many UK and overseas police forces.

Case study

Morar HPI Consulting

For Morar HPI Consulting, we translate a range of B2C and B2B ad hoc and tracker surveys into multiple languages.

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Get a quote

If you’re interested in any of our language services and would like a free quote, please fill out our ‘get a quote’ form and a member of our Business Development team will contact you.

HEAD OFFICE

Unit 1, The Crossroads
Freckleton Street
Kirkham
Lancashire PR4 2SH
United Kingdom
+44 1772 252333

LONDON

115 Vox Studios
1-45 Durham Street
London
SE11 5JH
United Kingdom
+44 1772 252333

NEW YORK

450 Lexington Avenue
New York
NY 10017
United States
+1 646 980-3701

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