Translation Project Coordinator (Latin America)

Language Insight is a fast-growing translation and language services provider. Our experienced teams work on projects covering a wide range of sectors, and are dedicated to delivering high-quality translation, transcription, interpreting and various other language solutions to clients all over the world.

After four consecutive years of sales growth and the Queen’s Award for Enterprise in International Trade in 2019, we are now looking to expand our Project Management team in the US to help support our clients across the Market Research, Legal, E-learning, Finance, and Consultancy sectors.

Language Insight is looking for an enthusiastic and motivated Project Coordinator, who is looking to start their career in the translation industry. The right candidate must be proactive, display a professional attitude, have the willingness to learn, and a desire to put clients first.

Due to the nature of the role, we will be looking for a candidate who will be able to work remotely from Latin America.

What does the role involve?

The Project Coordinator will primarily support our US clients, mainly across the Market Research sector, and will be responsible for handling multiple projects throughout their life cycle. This role will help ensure Language Insight remains one of the market leaders in the translation industry, enabling us to support clients across the world.

This is a remote position that will require working during our US shift (9am to 6pm New York time).

As this role will require autonomous working, Language Insight will provide a comprehensive training period of approximately 3 months (depending on individual progression) at the start of the contract. This training period will give the Project Coordinator an opportunity to develop their professional skills and equip them with the knowledge and tools needed for the position During the training period, the candidate will be expected to work UK hours 0900 – 1730, so that they can be trained by our most experienced members of the team.

As part of the Project Coordinator role, you will:

• Develop an understanding of the Translation Industry
• Manage the full-cycle of language services for our clients, ensuring that quality control measures have been adhered to.
• Develop trusted relationships with clients, colleagues, and linguists.
• Work with the team to offer support and share ideas on best practices.
• Support our US clients and UK colleagues
• Monitor the status of each project
• Manage and distribute the workload among internal and external linguists appropriately.
• Ensure projects maintain a high level of quality and professional standards in line with our ISO 9001, 17100 and 27001 accreditations.
• Ensure all admin is up to date at all times, and profit margins are healthy.
• Use Translation Management Software and CAT tools to manage translation assets, such as glossaries, term bases, etc.
• Ensure complete handovers are shared with your colleagues at the end of your shift.

What skills are needed for this role?

• Experience in MS Office applications (Excel, Word, PowerPoint, Outlook).
• Excellent written and oral communication.
• Exceptional attention to detail.
• A desire to learn and contribute to efficiencies.
• Exceptional customer service.
• Ability to multi-task and work under pressure.
• Excellent time management and organisational skills.
• Ability to think outside the box and proactivity.
• Ability to work in a team, as well as independently.
• Excellent problem-solving skills.
• Experience in the translation industry and with CAT tools is desirable.

Please note that this will be a contractor role but we are looking for a long-term collaboration and the successful candidate will be considered a full-time member of the Language Insight team.

If you are interested in this role, please fill out the form below and attach your CV, or send your CV and cover letter to [email protected]